Kuala Lumpur, Malaysia, February 13, 2025 – FedEx, a global leader in express transportation and logistics, has expanded its FedEx® International Connect Plus (FICP) service in Malaysia, offering local e-tailers a cost-effective, day-definite shipping solution for delivering goods to key markets in the U.S. and Europe. Previously available to Asia-Pacific e-tailers, this expansion now gives Malaysian businesses a reliable international shipping option to support their cross-border e-commerce efforts.
This service expansion is part of FedEx’s ongoing commitment to bolster cross-border e-commerce between Asia, the U.S., and Europe. Malaysian e-tailers, especially small and medium-sized enterprises (SMEs), are increasingly seeking affordable and flexible solutions to meet growing consumer demands. With Malaysia’s e-commerce market projected to reach around USD 15 billion by 2027, government initiatives like the National eCommerce Strategic Roadmap and Digital Free Trade Zones are enabling local businesses to thrive in the global digital economy.
Key Benefits of FICP for Malaysian E-tailers and Their Customers:
- Cost Savings and Value – FICP offers businesses competitive rates with day-definite deliveries, enabling them to offer their customers better value through affordable and reliable shipping options.
- Flexibility and Control – In addition to home delivery, the service gives customers the option to pick up their packages from various locations or adjust delivery dates and destinations.
- Easy Integration – E-tailers can automate their shipping processes both online and offline for a streamlined, paperless experience.
- Tracking and Transparency – FedEx’s robust tracking system ensures businesses and their customers can follow shipments throughout the delivery journey with peace of mind.
Tien Long Woon, Managing Director of FedEx Malaysia, commented, “By enhancing our FICP service, we are further supporting Malaysian SMEs, which are vital to the nation’s economy. As local businesses look to expand globally, our comprehensive network and innovative digital solutions help them navigate logistics challenges, grow their operations, and offer exceptional value to customers around the world.”
